Terms of service

Welcome to Rosa Lieva. These Terms of Service ("Terms") outline the rules and conditions governing your use of our website and services. By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms. If you do not accept them, please refrain from using our website.

Website Use

By using this website, you confirm that you:

  • Are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.
  • Provide complete and accurate information when placing an order.
  • Agree to use this website only for lawful and legitimate purposes.
  • Will not attempt to interfere with the website's operation, security, or functionality.

Rosa Lieva reserves the right to suspend or terminate access to users who violate these Terms.

Product Details

We make every effort to display accurate product information, including descriptions, images, colors, sizes, and pricing.

However:

  • Colors may vary slightly depending on your screen or device settings.
  • Measurements may differ slightly due to manual measurement.
  • Product availability is subject to change without notice.

We reserve the right to update, discontinue, or modify products at any time.

Pricing & Payments

All prices are shown in U.S. Dollars (USD) unless otherwise stated.

Payment must be successfully completed before an order can be processed.

Rosa Lieva reserves the right to:

  • Correct pricing or publishing errors.
  • Cancel orders affected by inventory discrepancies.
  • Decline transactions that appear fraudulent or unauthorized.

If payment has already been collected for a canceled order, a full refund will be issued.

Order Confirmation

An order confirmation email simply acknowledges that your order has been received.

We reserve the right to refuse or cancel any order due to:

  • Limited product availability
  • Payment verification issues
  • Incorrect pricing
  • Suspected fraudulent activity
  • Shipping restrictions
  • Violations of these Terms

Shipping

Orders are shipped according to our Shipping Policy.

Estimated delivery dates are provided as a guide only and cannot be guaranteed. Delays caused by weather, carrier issues, customs inspections, holidays, or other circumstances beyond our control are not the responsibility of Rosa Lieva.

Once an order has entered fulfillment, shipping information generally cannot be modified.

Returns & Refunds

All returns and refund requests are handled in accordance with our Return & Refund Policy.

Returned merchandise must satisfy our return requirements before a refund can be approved.

Intellectual Property

All content available on this website, including logos, product images, graphics, text, icons, layouts, and other materials, remains the exclusive property of Rosa Lieva.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Acceptable Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Upload viruses or harmful software.
  • Attempt unauthorized access to our systems.
  • Use the website for fraudulent or illegal activities.
  • Disrupt the website or interfere with other users' experience.

Failure to comply may result in restricted access, canceled orders, or additional legal action where appropriate.

Third-Party Services

Our website may contain links to external websites or services operated by third parties.

These websites operate independently, and Rosa Lieva is not responsible for their content, policies, or practices. Visiting third-party websites is entirely at your own discretion.

Disclaimer

This website and all products offered are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Rosa Lieva makes no guarantees regarding uninterrupted website availability or the accuracy of all content and disclaims all implied warranties, including merchantability and fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by applicable law, Rosa Lieva shall not be responsible for any indirect, incidental, consequential, or special damages resulting from the use of this website or the purchase of our products.

Our total liability shall never exceed the amount paid for the relevant order.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, stored, and used.

By continuing to use this website, you consent to those practices.

Changes to These Terms

We may revise these Terms of Service from time to time without prior notice.

Updated versions become effective immediately after publication on this website. Continued use of the website indicates your acceptance of any revised Terms.

Governing Law

These Terms shall be governed and interpreted under the laws of the United States.

Any disputes relating to these Terms or the use of this website shall be resolved by a court of competent jurisdiction.

Contact Us

If you have questions regarding these Terms of Service, please contact us.

Rosa Lieva

Email: shop@rosalieva.com

Business Address:

251 Guy Brown Rd

Scottsville, KY 42164

United States

Business Address Only — Not a Return Address

Our Customer Support team typically replies within 24–48 business hours and will be happy to assist you.